From: Steve Johnson
To: John Onstad <> 
Date: Wed, 16 Mar 2005 15:54:23 -0700 
Subject: Thank You 
Dear John, 

I just wanted to take a moment and thank you for doing an excellent job on installing the radiator heating system in our house.  My wife and I were very impressed with your professionalism and that of your crew. 

Before we contracted with you, we had attempted to have other companies assess our situation and to present proposals.  Let's just say that many didn't bother to show up.  Others would show up, but not follow through by providing a proposal, etc.  It didn't take us long to see that you operated quite differently and made us feel we could count on you and your company. 

We were very impressed by how organized you were and how you paid attention to the details.  Our biggest concern was that the drywall and painting would show where the work was done.  It turns out the finish work was done perfectly.  The walls throughout the house were restored to so well that you would never know 
that any work had been done in the house. 

Most importantly, you got the job done ahead of the anticipated time! We really are enjoying the radiator heating.  Thanks again for doing an outstanding job. 

Best regards, 

Steve Johnson

March 1, 2005

John Onstad 
Hubbell Electro-Mechanical 
P.O. Box 8363 
Santa Fe , New Mexico 87504

Re: Replacement of Entran II Heating System

Dear John:

I wanted to express my sincere appreciation and thanks for the work you and your team completed on my residence in Abiquiu. I could not be any happier with the project. It came in on-time and on-budget even with a few changes along the way.

As you will recall, I purchased the property with a failing Entran II system and was extremely concerned about the effectiveness, cost and aesthetics of any replacement system chosen since the residence was McDowell adobe construction with high-end finishes throughout. I wanted a system that blended with the residence and didn't look out of place. Through our many meetings, you helped identify and design the right system and you gave me a comfort level that the end product would be superior to any others. I had previously met with several other reputable electro-mechanical companies in the Santa Fe , area and many of them lacked the creativity and the right balance to design and develop a replacement system that met my objectives. Once on-site, your team was extremely professional, courteous, clean and respectful of my home and personal belongings.

I am happy to recommend your company without hesitation.


Whit Markowitz

Abiquiu , NM

August 23, 2004

John Onstad, President
Hubbell Electro-Mechanical 
2818 Industrial Road 
Santa Fe, New Mexico 

Dear John,

Susan and I are writing to tell you just how much we appreciate the job you did for us in replacing the Entran II heating system in our home. We have been dreading facing the job for several years. We were surprised and delighted at how much easier it was than we had supposed it would be.

We were impressed with the straightforward way you presented the options and prices. The men who did the work were all very cordial and open. We particularly enjoyed the way the work was explained and displayed throughout the process. The creativity, sensitivity to esthetics, and problem solving were excellent as different challenges arose during the retrofitting of the heating system. Clean-up was superb. All the crawlspace was left in better condition than it was when they started.

There was no time during the proposal or installation process that we felt anything other than an open cooperation to getting the best solution possible. That is a rare thing and worthy of special notice.

So, thank you for an excellent job. We certainly plan to call you for all our plumbing needs in the future.

Dick and Susan Evans