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From: Steve
Johnson
To: John Onstad <john@hubbellmech.com>
Date: Wed, 16 Mar 2005 15:54:23 -0700
Subject: Thank You
Dear John,
I just wanted to take a moment and thank you for doing
an excellent job on installing the radiator heating
system in our house. My wife and I were very
impressed with your professionalism and that of your
crew.
Before we contracted with you, we had attempted to
have other companies assess our situation and to
present proposals. Let's just say that many didn't
bother to show up. Others would show up, but not
follow through by providing a proposal, etc. It
didn't take us long to see that you operated quite
differently and made us feel we could count on you and
your company.
We were very impressed by how organized you were and
how you paid attention to the details. Our biggest
concern was that the drywall and painting would show
where the work was done. It turns out the finish work
was done perfectly. The walls throughout the house
were restored to so well that you would never know
that any work had been done in the house.
Most importantly, you got the job done ahead of the
anticipated time!
We really are enjoying the radiator heating. Thanks
again for doing an outstanding job.
Best regards,
Steve Johnson
March 1, 2005
John Onstad
Hubbell Electro-Mechanical
P.O. Box 8363
Santa Fe , New Mexico
87504
Re: Replacement of Entran II Heating System
Dear John:
I wanted to express my sincere appreciation and thanks for
the work you and your team completed on my residence in Abiquiu.
I could not be any happier with the project. It came in on-time
and on-budget even with a few changes along the way.
As you will recall, I purchased the property with a failing
Entran II system and was extremely concerned about the effectiveness,
cost and aesthetics of any replacement system chosen since
the residence was McDowell adobe construction with high-end
finishes throughout. I wanted a system that blended with the
residence and didn't look out of place. Through our many meetings,
you helped identify and design the right system and you gave
me a comfort level that the end product would be superior to
any others. I had previously met with several other reputable
electro-mechanical companies in the Santa Fe , area and many
of them lacked the creativity and the right balance to design
and develop a replacement system that met my objectives. Once
on-site, your team was extremely professional, courteous, clean
and respectful of my home and personal belongings.
I am happy to recommend your company without hesitation.
Sincerely,
Whit Markowitz
Abiquiu , NM
August 23, 2004
John Onstad, President
Hubbell Electro-Mechanical
2818 Industrial Road
Santa Fe, New Mexico
Dear John,
Susan and I are writing to tell you just how much we appreciate
the job you did for us in replacing the Entran II heating system
in our home. We have been dreading facing the job for several
years. We were surprised and delighted at how much easier it
was than we had supposed it would be.
We were impressed with the straightforward way you presented
the options and prices. The men who did the work were all very
cordial and open. We particularly enjoyed the way the work
was explained and displayed throughout the process. The creativity,
sensitivity to esthetics, and problem solving were excellent
as different challenges arose during the retrofitting of the
heating system. Clean-up was superb. All the crawlspace was
left in better condition than it was when they started.
There was no time during the proposal or installation process
that we felt anything other than an open cooperation to getting
the best solution possible. That is a rare thing and worthy
of special notice.
So, thank you for an excellent job. We certainly plan to call
you for all our plumbing needs in the future.
Sincerely,
Dick and Susan Evans
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